FAQ
Welcome to the Retro Football Shirts FAQ section! Here you’ll find answers to the most common questions about our products, services, and policies. If you don’t find your question here, feel free to contact us via the Contact Form.
1. How should I wash my shirt?
To ensure your retro shirt stays in great condition:
- Wash the shirt inside out at a maximum of 30°C (cold wash).
- Avoid using a dryer; instead, air dry your shirt for the best results.
- Do not bleach or use harsh detergents to preserve the fabric and colors.
2. How can I return a shirt?
We accept returns within 14 days of receiving your order, as long as:
- The item is unused, unworn, and unwashed.
- It’s returned in the original packaging.
To initiate a return:
- Fill out the Contact Form to notify us.
- You’ll receive detailed instructions for returning the item.
- Please note that return shipping costs are the responsibility of the customer.
Important: Personalized shirts (e.g., with custom names or numbers) cannot be returned. For full details, visit our Return and Refund Policy.
3. How does shipping work?
We offer free worldwide shipping on all orders! Below is a summary of how our shipping process works:
Delivery Times:
Delivery times depend on your location. See our Shipping Policy for estimated times:
- United States: 9-13 business days
- United Kingdom: 5-7 business days
- Europe: 5-10 business days
- Canada, Australia, and other countries: 7-14 business days
Customs and Delays:
- Deliveries may occasionally experience delays due to customs clearance in your country.
- Peak seasons, such as holidays, may also cause slight shipping delays. We recommend keeping an eye on your tracking information.
Tracking and Local Delivery:
- You’ll receive an international tracking number once your order has shipped.
- For local delivery, your package will be handed off to a local courier, which varies by country (e.g., Royal Mail, USPS, Canada Post, etc.). Check the tracking information provided for details about your local courier.
4. How do I know my size?
To find the perfect fit:
- Refer to the Size Guide available on our Size information page.
- Measure your chest, waist, and length to compare with our shirt dimensions.
If you’re unsure about sizing, feel free to contact us for personalized advice.
5. What types of shirts do you sell?
We specialize in Replica Retro Shirts that replicate iconic football kits from the past. All our shirts are:
- Newly produced using high-quality fabrics.
- Inspired by classic designs to bring football history to life.
6. Can I personalize my shirt?
Yes, personalization is available! To add your name and number:
- Write your desired name and number in the “Notes” section during checkout.
- Double-check the spelling and details before completing your purchase.
Note: Personalized shirts cannot be returned or exchanged.
7. What if I have another question?
If you have further questions or need help, don’t hesitate to contact us. You can reach out via the Contact Form, and our team will get back to you promptly.
At Retro Football Shirts, we’re passionate about helping you find the perfect shirt that connects you to the iconic moments of football history. We know that purchasing a retro football shirt comes with questions, whether it’s about sizing, personalization, or shipping details. That’s why we’ve put together this FAQ section to answer the most common inquiries and guide you through every step of your order. If you still have questions or need additional assistance, feel free to reach out to us through our contact page. Our team is always ready to help and aims to respond on the same business day.